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Phone Protection | Spokane resources
Phone Protection

What You Can Do
  • NEVER completely trust the Caller ID name or phone number when the caller is someone you don’t personally know who is requesting personal information.  ID scammers are disguising their true identity with false identification.
  • NEVER give personal information over the phone—unless you initiated the call and you know exactly who you are talking to.  You may merely state that you can’t talk right now, and ask the caller if you can have their name and phone number so that you can call them back—and see how quickly they will hang up!
  • Consider any phone call you do NOT initiate as suspicious, and withhold personal information. 
  • Beware of phone scams which start with, “You’ve just won….You need to send us some money to…There’s a problem with your bank account (or credit card)…You don’t need a physical to qualify for this insurance…You didn’t show up for jury duty…”   Any prize offer requiring an advance purchase is illegal.
  • If you suspect a scam over the phone, on the computer, or by mail—
    • Make a report to law enforcement
    • Call the State Attorney General Consumer Protection office at 458-3509
  • Practice Saying “NO!”  Simply say, “I am sorry, but I am not interested.  Thank you.  Goodbye.”  Then, hang up and walk away.  
  • Phone Surveys.   Never listen to phone surveys.  End the conversation quickly by saying “No…I am sorry, I am not interested.  Thank you.  Goodbye.”  Hang up and walk away.  
  • Phone Soliciting.   Require anyone who solicits you over the phone to first send their information by mail, so you can check its legitimacy.  
  • Consider registering numbers for your home and cell phone numbers on the Federal “Do Not Call” registry.  Call the toll free number (888) 382-1222, or register on the Internet at http://donotcall.gov.  (You may also delete your registration on this website or at this phone number.)  Telemarketers must stop calling no later than 31 days after the registration takes place.  The FTC has gone after violators, collecting millions of dollars in fines.  Groups which are exempt from the “Do Not Call” regime—are political organizations, charities and telephone surveyors.  View more information at http://privacyrights.org
  • If identity theft happens to you, contact a Spokane Crime Victim Advocate for assistance, if needed, at 
Spokane C.O.P.S. - Identity Theft Program
(509) 625-3328
Samantha Purcell, Crime Victim Advocate, Spokane COPS
Contact them to make a presentation on Identify Theft awareness.